Connect the whole decision
We connect the event, the commitment it affects and the person responsible for the next move.
About / A company built around operations
Clarity is an operating discipline.
We exist to help supply-chain teams make informed decisions when the plan meets the day.
Independent by design
International in practice
Grounded in operations
International in practice
Grounded in operations
01 / Our purpose
Complexity is real. Confusion is not inevitable.
Meridian Lattice Systems is a fictional international operations software company founded in Valencia. We create logistics workflow software and operational analytics for freight operators, warehouse networks, manufacturers, distributors, 3PL providers and multi-site supply-chain teams.
Our point of view is simple: the best operational signal is one that arrives in context, reaches someone who can act and leaves a useful record of what happened next.
02 / Operating principles
Small set of principles. Applied consistently.
Make assumptions visible
Measures, forecasts and alerts should be explainable enough for operations teams to test and trust.
Work with the operating grain
We design around local constraints, established responsibilities and the systems teams already use.
03 / International approach
Local realities matter across borders.
We work across regions by mapping differences in site calendars, carrier events, languages, data ownership and escalation practice before standardizing. A shared operating model should make local action clearer—not erase useful local context.
Our delivery rhythm combines remote working sessions with on-site discovery where it adds value. Time zones, governance and partner responsibilities are agreed during scoping, not assumed.
04 / Company timeline
From process observation to connected operations.
A considered path of learning, product work and customer delivery.
The founding team begins a series of workflow research projects with freight and distribution operators in Spain.
First multi-site operations pilot brings transport milestones and warehouse capacity into one daily review.
A modular integration framework supports deployments across more varied regional systems and data practices.
Meridian expands its customer operations practice for distributed teams across 18 countries.
05 / The people behind the work
Compact teams, different disciplines.
Seven colleagues across product, delivery, service research and platform practice. We organize around the work and bring the right discipline into each customer engagement.
Product & Research
03 colleagues
Eleanor Shaw
Product Strategy Director
Eleanor shapes the product around real operating decisions. Before joining Meridian, she led planning systems work with distribution teams in the UK and Benelux.
Marcus Bell
Logistics Systems Architect
Marcus designs resilient connections between operational systems. He has spent two decades translating transport and warehouse processes into workable technical models.
Amelia Rhodes
Service Design Researcher
Amelia studies how decisions move through a shift. Her research turns interviews, observation and service evidence into clearer workflows and more usable tools.
Delivery & Customer Operations
02 colleagues
Priya Nair
Head of Customer Operations
Priya helps customer teams turn operational priorities into a practical working rhythm. She has led service operations across food distribution and third-party logistics.
Hannah Cole
Implementation Manager
Hannah coordinates pilots from discovery through handover, keeping data owners, site leads and frontline users aligned on scope and readiness.
Data & Platform
02 colleagues
Daniel Mercer
Data Science Lead
Daniel builds explainable operational measures, from forecast confidence to exception ageing. He favours transparent assumptions and analysis that a shift lead can challenge.
Tobias Grant
Platform Reliability Engineer
Tobias works on platform observability, dependable releases and incident learning. He brings a measured engineering approach to systems that support time-sensitive operations.
Work alongside our team
Start with what your operation needs next.
Share a specific workflow, site challenge or data question. We will bring the right people into the first conversation.